Privacy policy

Innovo HR Ltd is the data controller for this website. You can contact our Data Protection team at [email protected] using the subject line “DP Queries”.

1. What personal data we collect

We only collect the following information when you submit an enquiry through our website:

Name
Email address
Phone number

We use this information to respond to your enquiry and to provide services you request.

2. How we use your personal data

We process your data for the following purposes:

Contractual purposes
- To respond to an enquiry prior to entering into a contract
- To provide and manage any service you have requested
- To maintain accurate records

Legitimate interests

- Governance, audit and accounting
- Monitoring communications
- Producing anonymised statistics
- Sending relevant marketing to business contacts

Legal obligations

- Responding to your data protection rights
- Regulatory or legal disclosures
- Preventing, detecting and investigating crime

Consent

Where required, we may ask for your consent (for example, for certain marketing communications). You can withdraw consent at any time.

3. Cookies

We use cookies to help the website work effectively and improve your experience. None of our cookies collect personal information. You can control cookies through your browser settings.

4. Sharing your data

We may share your information with other companies within our corporate group where this is necessary for business operations such as administration, customer service or service delivery. All sharing complies with data protection law and only the minimum data required is shared.

We may also share data where required by law, to protect our rights, or to prevent crime.

5. Data retention

We retain your personal data for up to 6 years from the end of our most recent financial year, or longer where needed for:

- responding to queries
- legal, regulatory or accounting requirements
- ongoing or potential claims
- criminal investigations

6. Your rights

You have the right to:
- access the personal data we hold about you
- request correction or erasure of your data
- object to or restrict processing
- request data portability

You can make a request by emailing [email protected]
 with the subject “DP Queries”.

You also have the right to complain to the ICO (ico.org.uk).

7. Data anonymisation

We may use your information to produce anonymised or aggregated statistics. These cannot identify you.

8. Complaints

If you wish to raise a concern about our data handling practices, email [email protected]
 with the subject “Complaints”.